Privacy Policy
How Zephiq collects, uses and protects your information when you visit our website or work with our AI team.
Information We Collect
We collect only the information we need to deliver our services, respond to your requests and improve your experience with Zephiq.
Information You Provide
- Contact details such as your name, email address, company and phone number.
- Project details you share through forms, calls, briefs or onboarding documents.
- Billing information required to process invoices and payments.
Information Collected Automatically
- Device and browser data, including IP address, operating system and language.
- Usage data such as pages visited, time on page and referring links.
How We Use Your Information
We use your information to operate our business and provide a reliable, personal service. Specifically, we use it to:
- Respond to enquiries and prepare proposals for your project.
- Design, build, train and support the AI solutions you request.
- Send service updates, invoices and important account notices.
- Analyse website performance and improve our content and services.
How We Share Data
We never sell your personal information. We only share it with trusted parties when it is necessary to provide our services:
- Service providers that host our website, process payments or send emails on our behalf.
- AI and cloud infrastructure partners bound by strict confidentiality agreements.
- Authorities, when we are legally required to do so.
Data Security
We protect your data with encryption in transit and at rest, role-based access controls and regular security reviews. Project data used to train or test AI models is isolated per client and never shared between projects.
No method of transmission or storage is completely secure, but we work continuously to keep your information safe.
Your Rights And Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain types of processing.
- Withdraw consent and unsubscribe from marketing emails at any time.
Data Retention
We keep personal information only for as long as needed to provide our services, meet legal and accounting obligations and resolve disputes. When data is no longer required, we delete or anonymise it securely.
International Transfers
Our team and partners may process data in countries outside your own. When we transfer information internationally, we use appropriate safeguards such as standard contractual clauses to keep it protected.
Changes To This Policy
We may update this policy from time to time to reflect changes in our services or the law. When we do, we will revise the date at the top of this page and, for significant changes, notify you by email.
Questions About This Policy?
Our team is happy to explain how we handle your data. Reach out any time and we will reply within two business days.
hello@zephiq.com